Cox Leads the Way

According to a story in MarketWatch Cox is the first cable company to agree to disable the fast forward button on its video on demand product. Video On Demand (VOD) has been attractive for the cable companies largely because it emulated a DVR without the expense of providing a DVR box in the home. DVR’s are popular for three reasons: 1) they allow the viewer to “time shift” — to view a show whenever they want; 2) to skip boring and repetitious ads, and 3) to spend less time on a show because you’ve skipped ads. (If you don’t have a DVR, trust me, you want one.)

From the story:

Walt Disney Co.’s two big TV networks, ABC and ESPN, have struck a deal with cable operator Cox Communications Inc. to offer hit shows and football games on demand, but with the unusual condition that Cox disables the fast-forward feature that allows viewers to skip ads, according to a media report Thursday.

Obviously this is not good for users. A little less obviously it is grand news for TiVo who sells the most successful independent DVR. It is easy to to evade the new “requirement” that you watch ads.

Here’s the trick:

  1. DON’T rent a DVR from the cable company (they can make their DVRs reinforce this new policy if they choose)
  2. Do buy a TiVo (or use an PC-based alternative like MythTV)
  3. Tune into your Video On Demand channel
  4. Navigate to your movie or show (cable navigation is a pain you can’t avoid)
  5. Record it on YOUR OWN device
  6. Watch normally: whenever you want, and power through the ads in the way you power through the ads found in normal broadcasts.
  7. (Yes, it really is that easy. This attempt to control consumers watching habits will fail and lead to a resurgence of independent DVRs and a dramatically reduced take rate for Cox’s DVR products. Buy TiVo stock now.)

I already follow the above procedure with Cox’s current VOD, even without the incentive of Cox trying to force ads on me. Recording shows is part of my default behavior, it allows me to pause for the phone, set up supper, catch up on some little chore, rewind to catch critical dialog and the like–recording on my own equipment allows me to pause and rewind using TiVo’s silky-smooth interface and fast local storage. It makes a world of difference in the user experience. Cox’s interface, mediated by a clogged-up network is slow, so painfully slow that my son refuses to use it and called me up to give me the what-for for suggesting that he do so. (I still think it is basically a good thing. Cox is providing you with a very nice library of recorded material. Just use it in conjunction with your own DVR.) (And, yes, Cox’s network is clogged up–I still, months after local launch, regularly get a “network busy” signal which abruptly throws me out the system I try and access the VOD channel. Consequently, I haven’t developed any habit of use. Cox really needs to fix this if anyone is to treat the service seriously.)

I’d like to say that LUS won’t succumb to this ploy by the content providers but, frankly, I don’t believe they’ll be in a position to resist if Cox’s collapse leads to new standards for cable companies and their emerging telecom competition. This is one of those rare places where competition does not work for you. As long as cable companies had an effective local monopoly on wireline video they were able to resist the content providers demands that they not let users skip ads–and up to now they have refused to cripple their DVRs or VOD content despite unrelenting pressure. In truth, content providers had little leverage. If they wanted cable viewers in Lafayette (or Atlanta or Miami) to see their VOD content they had to deal with Cox or simply not sell in that market at all. Enter prospective competition from the likes of AT&T. Now the possibility exists that content providers can give an “advantage” to one provider by refusing to sell content to their competitor unless they restrict their customers. Usually the way to exert this pressure is to refuse to sell to the new entrant–AT&T in our case. It is unusual for an established market leader like Cox to lead in giving in to supplier’s demands. Once one provider in a market gives in the others will have to as well–or decide to operate at a competitive disadvantage in order to preserve their customer’s rights. How likely is that? Easy answer: Not very. And since regional markets differ (Cox and AT&T serve different, if overlapping, regions) each competitor that gives in spreads the new practice to new areas of the country.

Expect a general collapse, courtesy of Cox’s leadership.

I repeat: Buy TiVo.

It’s working in Bristol (TN & VA)

The fiber to the home projects in Bristol, Tennessee and Bristol, Virginia are going great guns according to an article in the newspaper there. The Virginia project got going first and helped its sister city just across the border get started (it has extended its service regionally as well). The good news is that both projects, in a struggling area of Appalachia are signing up more customers than they had planned for and are are considerably ahead of their original business plan. About Tennessee:

Bristol Tennessee Essential Services has added far more customers in its first 18 months than projected, said Chief Executive Officer Mike Browder…

“Our cable and Internet is still growing,” Browder said. “At the end of March, we surpassed the two-year projection of our business plan.”

About Virginia:

“We’ve blown away our original business plan,” she said. “Our original projections were 35 percent of the market – as an over-builder – was good and 45 percent was outstanding. We’re at 65 percent.”

The projects, and their cities, are getting great publicity. Finally. They deserve it. Bristol has been used and abused by the incumbents across the nation. A group of corporate officers and a few well-funded “think tanks” have portrayed the project as an abysmal failure that revealed the incompetence of municipal utilities in general and Bristol’s officials in particular. Since “everyone knows” that government is inefficient and can’t compete too many accepted their claims at face value. It turns out that it was all a crock-a crock that was designed to serve as a PR tool for the incumbent corporations. BellSouth and Cox certianly trotted out those falsehoods here in Louisiana.

Folks who followed the intricacies of The Fight for Fiber in Lafayette will recall Bristol, Va–again and again the supposed failures of Bristol’s fiber to the home project were used to imply that LUS’ project would fail. (You know, Appalachians, Southerners, Cajuns & Creoles…) Trouble was, Bristol’s project was doing, and is doing, great. It was all strategic lies and misinformation.

A partial list of the falsehoods spread about Bristol by anti-fiber partisans in Lafyette:

  • 8/04: Right out of the gate at the so-called “Academic” Broadband Forum Bristol was held up to ridicule and “supporting” documents distributed to the press and the crowd that mislead the people of Lafayette about the true story of Bristol’s network. Mike, in one of the earliest entries on this site, methodically pulled the incumbnet argument apart–and presciently argued that showing disrespect for the citizens of Lafayette by peddling such stuff would boomerang on Cox and BellSouth.
  • 10/04: A Cox mailer to Lafayette’s “Important Leaders” contained the same sorts of misleading assertions concerning Bristol as the general public was treated to two months earlier.
  • 7/05: Stephen Titch, a writer of paid advertorials, published in the Advertiser an essay that compared the Bristol and LUS projects–unfavorably for both. An earlier version of the report the essay was based on had been submitted to the State Bond Commission. That document was funded by the incumbents and was originally designed to support their position that LUS should not be able to issue its bonds. (The commission found otherwise.)
  • 7/05: At the CODA debate between Fenstemaker (pro fiber) and Breakfield (anti) Breakfield repeats false or misleading claims about Bristol and other public utilities, claiming disastrous losses. Don Bertrand and Fenstemaker point out that any capital intensive business won’t make money while it is in the investment phase–even if it is meeting or exceeding its business plan.
  • 7/05: On the eve of the election Fiber 411 distributes a mass mailer prominently featuring a dishonestly manipulated quote from Bristol’s hometown newspaper—a qoute that inverts the real meaning of the paragraph from which it was drawn in a transparent attempt to make the people of Lafayette think the project had failed when, in fact, it was beating its business plan.
  • 4/06: Even after their referendum loss Cox continued to push tall tales about Bristol. A letter to the editor over the signature of Sharon Kleinpeter tied increases in Brisol’s utility rates to that city’s fiber project. However, the local paper there had documented that their increases had nothing to do with the fiber project.

Bristol has earned its day in the sun.

Cox to build Broussard’s WiFi?

There’s interesting by-play being reported in the Advertiser today. The town of Broussard, just south of Lafayette is set to renew its cable franchise with Cox….and install a government-use WiFi system there. Anybody besides me think this is the opening move in a years-long chess match between LUS and Cox in Lafayette Parish and Acadiana? From the short story:

The cable company has agreed to provide the city with wireless Internet for the police and fire departments and city administration. “We’ll pay a nominal fee for the service,” said Mayor Charles Langlinais shortly after the March 28 City Council meeting. “Whether they expand city-wide will be dependent on them.”
One point under negotiation has been the fact that the company is not required to provide service in rural areas, unless there are at least 40 residents per linear mile, Langlinais said.
Langlinais recommended lowering the number to 25 per mile, which he estimated will provide the opportunity for cable to most residents of the Broussard area.

There are at least three pieces of context that a reader should take into account.

  1. Cox does not, anywhere to my knowledge, do municipal wi-fi.
  2. Langlinais has been a very vocal supporter of the LUS project and
  3. Broussard has talked about putting up its own wi-fi system; a system which would have run afoul of the anti-Lafayette “Local Government Fair Competition Act.”

Juxtaposing those three reveals a nexus of conflicting interests and local politics. What’s going on? What are the interests of Cox, the city of Broussard, and local citizens?

Cox:
Why would Cox offer a totally new service to a small town in south-central Louisiana? In doing this Cox is substantially adding to the list of things a local community can demand in its franchise agreements. Every city wants wifi. The cachet of being a wireless city is being pursued by cities ranging from tier 1 cities like Philadelphia and San Francisco to tiny places like Chaska, Minnesota. The idea that just any little city can forgo all the pain of building its own wireless net or enticing a commercial entry with tax funds, tax givebacks, or exclusive contracts in order to get them to do so is just stunning. If Broussard can just attach wi-fi to its franchise agreement upon renewal why can’t anyone? This is a big deal–perhaps a bigger deal nationally than it will be locally.

That Cox is willing to go this far reveals some things: This offer reveals that Cox takes widely-speculated-on elements LUS’ expansion very seriously and feels compelled to respond.

  1. They believe that LUS will build a wi-fi network as part of its fiber-opitc build. (I am confident they are right—but no such announcement has been issued.)
  2. They believe that LUS is poised to extend its retail telecom presence into the parish outside its traditional city footprint. (I think they are right—but no such announcement has been made.)
  3. They are terrified that the addition of wireless services will give LUS a large advantage. So large that they believe that Cox can’t afford not to respond with a preemptive product of its own even if it has to offer it out of sequence with its national plans. (Which, they have hinted, will someday include their own wireless product.)

As a consequence they are willing to use Broussard to place a roadblock to LUS’ expansion to the south even at some risk to its larger corporate interests. The City of Broussard won’t be available as an anchor tenant on any LUS system.

I won’t be shocked if Cox tries to launch such a system in Lafayette proper. But I will be surprised. Competing with LUS’ wireless system will be very hard: LUS will be running off a dense fiber network and that will enable it to run a system that will be as far ahead of other wifi networks as its FTTH system will be ahead of other wired competitors. I expect 30 times the bandwidth provisioning of conventional muni wifi networks. Entering into competition with that could be embarrassing.

Broussard & Langlinais
If Cox’s interests are clear, so are Broussard’s—and Langlinais’.

Municipal wifi is almost universally a mayoral project. Securing a major, new, hot, “visionary” service for its citizens (at no cost) has got to look good to any mayor.

That aside, Broussard is, I strongly suspect, playing a smart game with its franchise agreement. Typically municipalities have NO leverage come franchise renewal time. In the normal course of events the cable company knows that there is no practical chance a competitor will enter the fray and give local citizens choices. Given its practical monopoly status, no city council will dare endanger their citizen’s cable television shows. (You think potholes are a big local issue? Try disturbing a man’s Sunday afternoon football game. Or access to Opra. NO way.)

But Broussard has managed to get city-wide wifi (with a “possibility” of residential access). That alone is an amazing feat. Broussard is also negotiating with Cox for an expansion of its build-out. Changing from a density requirement of 40 per linear mile to one of 25 might not sound impressive to some. Such folks might want to take a good look a map of Broussard. Broussard—much more than any of the other communities surrounding Lafayette—has incorporated huge swaths of rural land with only the spottiest development. Some large tracts have no development at all. Changing this requirement will mean that many new areas will get service (and you can bet Mayor Langlinais knows just who should be grateful). Nation-wide the phone companies are driving hard to eliminate municipal franchising precisely so they won’t have to serve all parts of the community; especially poor and sparsely settled areas. Cable companies have mostly been going along, asking only for an equal ability to not serve whoever they don’t think will yield a large profit. What is not on the table is increasing build-out requirements during franchise re-negotiations.

Should this plan go through Broussard will have pulled of an almost unimaginable coup, getting governmental wifi, a potential retail wifi network, AND forcing Cox to serve a greater portion of its citizens. For this Langlinais and Broussard will owe the citizens of Lafayette who have created a credible competitive alternative to the local Cox cable TV monopoly a vote of thanks. (Eatel’s competition, those with long memories may note, did the citizens of East Ascension a similar favor.)

Citizens
So the citizens of Broussard are in for what looks like a really good deal. At least in the short run. And for as long as neither the Feds nor the state of Louisiana succeed in stripping franchising power from local governments. But the citizens should be going down to the city council and asking some hard questions. Questions which will determine whether this short-term treat is a long-term good deal. I suggest starting with:

  1. How long will the new contract run? How long is the city locked into Cox as its wireless provider?
  2. Will Cox’s system have mobile capacity? (A huge advantage for police and firefighters.)
  3. How robust will the system be? (LUS’ will be huge–potentially running at 30 megs, a speed unheard of in muni wifi.)
  4. Is there any exclusivity element in the wifi agreement? Can others come in and compete?
  5. Does the city have any influence on what Cox charges its citizens in return for use of city-owned poles and rights-of-way?
  6. Is there any revenue sharing on the retail wifi end in return for the use of city property–as there is for Cox’s cable TV product?
  7. Just how “nominal” is the nominal cost for governmental services?
  8. Will citizens be allowed to access the system while on city property–say while doing research at city hall?

One question about LUS’ system is absolutely put to rest by this development. I’ve heard people ask what possible benefit LUS’ fiber-optic network will be to the rest of the parish. I’ve not heard this as much since LUS ran fiber to every school in the parish. But this development shows what an astounding benefit the tonic of even the threat of a little competition can bring to surrounding communities.

AT&T & Cox should reconsider state video franchising

Tis spring and the legislative season is opening in these United States. Our Louisiana silly season won’t begin ’til April but many state legislatures are already in session. An article in the Jackson, TN newspaper reminds us that phone companies are still up to their old tricks. Last year the telephone companies launched a nation-wide push in state legislatures to take control of local rights-of-way away from the cities and counties that own them and create state-level privileges for phone companies who wanted to get int the cable TV business.

Background
Most important of these privileges was state permission to avoid the build-out requirements of towns and cities-local governments that have, for pretty obvious reasons, consistently insisted that if a business wanted to use local property to make a profit off its citizens then offering service to all the citizens was a non-negotiable starting point. “All of us or none” was the stalwart principle. In various places the phone companies have conceded to every other demand from monetary rewards to PEG channels. But they are not willing to give up the competitive advantage over the cable companies of skimming off the cream of the local market. They want to take the most profitable customers and move on with no assurance that their “competition” will ever reach most of the community.

Our legislature fell for it and only the governor’s veto pen kept the state from writing into law a bill that would have solidified the digital divide between poor and rich as well as between rural and urban for at least a generation. (In fairness to individual legislators, it should be said that there was a truly inspirational confrontation on the floor of the Senate. Friends of the people went down kicking.)

On the evidence of what is going on elsewhere this season in places like Tennesse, Wisconson, and it seems likely that Louisiana will again see an attempt by AT&T to ram through a state-wide video law that favors its interests. While AT&T (then BS) found tough sledding early in last season’s attempt to pass such a law after partnering up with Cox and the cablecos they managed to pass a law fairly easily. The new, cableco-approved version would have allowed cable companies to break their contracts with local communities in order to use the same advantages offered the phone companies. The cable companies apparently thought that, on the balance, the new advantages over communities was a decent trade-off for the benefits the bill gave the phone companies in their competition with cable. (Did that dark alliance clue in the legislative majority? No.)

So I expect the AT&T-BS/Cable coalition to be back at the trough this year. With the FCC rule that gave the phone companies most of what they failed to get from the last congress now in jepordy from a resurgent Congress there is no reason to think that the incumbents won’t continue to try and get what they want from the local yokels they’ve taken before.

But whoa up a moment: is that really wise?
Things change. That article from the Tennessee paper contains a suggestive paragraph:

One advantage of the state legislation, however, is that Jackson Energy Authority [JEA] would be able to expand its cable and Internet services outside of its present designated service area, Farmer said.

JEA is Jackson’s equivalent of LUS–the fiber-laying, incumbent-slaying upstart. Incumbents take heed: Lafayette’s own muni fiber optic network is now assured. EATel, the locally owned rural phone company, is building its own fiber network on line between New Orleans and Baton Rouge and has made clear its ambitions for expansion from the beginning. St. Charles parish is contemplating building its own network and looks to Lafayette. Rumors about New Orleans Fiber In The Sewers (FITS) continues to make the incumbents slumber fitful. It’s beginning to look like a trend.

Any and all of these entities could take advantage of the same (still unfair) privileges that for which AT&T/BS has been angling.

That’s not what BellSouth intended. When that law was originally proposed NOBODY that could compete with BellSouth would have benefited. The late inclusion of the cable companies didn’t really change the competitive landscape much. They are already built out as much as they think profitable, new challenges from them were unlikely.

AT&T/BS might want to rethink its position in Louisiana. They’ll be enabling folks who might (gasp!) actually decide to compete with them–and compete at their own game with superior technologies. If the phone company succeeds legislatively what is to keep EATel from deciding to serve, with real fiber, the new mushroom ring around New Orleans–but only the wealthier new suburbs, the local cream, and doing to AT&T what it plans to do to the cable companies: cherry-pick the most profitable areas and leave the rest for the incumbent providers. What’s to keep St. Charles from doing its own network with support from Lafayette’s backend facilities–right down to using LUS’ billing and branding systems? What’s to keep LUS from aggressively moving into every non-incorporated new subdivision in the parish using its now-pervasive fiber backbone that feeds the schools? What’s to keep LUS from being invited into cities as full competitors in places that like what they see happening in Lafayette? With a state-wide franchise: Nothing, Nothing, Nothing, and Nothing.

No doubt LUS, as a municipal entity itself, will not be willing to move into a city without negotiating with the local authorities and sharing income. But that might be a big advantage in the long run. If AT&T really manages to come in, cherry pick the cream, and stiff the cities on income and services it will be a painful, ugly thing as cities take the hit in franchise income. (The cable franchise is usually 3-5% of gross revenues–a critical component of local discretionary revenues.) LUS (and similar entities its example may spawn) wouldn’t have to extract nearly the profit the incumbent desire and could afford to be generous with services and profit-sharing. That could prove very attractive to places abused by the incumbents inevitable move to squeeze the municipalities once the cities are stripped of bargaining power by state or federal takings.

Maybe AT&T will still think the advantages it gains over cable are worth the competition it courts by promoting a law that will give every small public or private entity in the state a license to compete in every corner of the state on an ad hoc basis. Maybe. But a year later it is clear that the decision is no longer a no-brainer with nothing but upside for the company. As the old saying goes: Be careful what you wish for.

Cox’s (and the other cableco’s) rationale for backing AT&T’s law this time around is even less clear than it was last year. The emerging pattern of AT&T predatory build out policies in other states (predicted here at LPF) is now obvious: they take the best and leave the rest for the cable companies who have already built their networks to serve the entire community and have to carry that extra overhead.

Cox Baton Rouge, which now includes Acadiana, is particularly vulnerable: On the south it faces EATel, a local phone company which makes no bones about it desire to bring its FTTH-based cable competition to rapidly growing–and lucrative arc of outer suburbs developing south and east of Baton Rouge. That ambition was spoken before the storms devastated New Orleans and made those areas the new home to much of the population of that metropolis. Should EATel secure that arc it’d be posed to eat into the densely populated segments of the city–but not with AT&T’s barely capable DSL-based offerings but with full throated fiber to the home. On the Western verge of that territory it is now certain that Cox’s largest profit center in Acadiana, Lafayette, will be a profit center no longer. Inevitably LUS’ expansion will come out of Cox’s established base; with few exceptions every cable customer LUS gets will mean a lost subscriber for Cox. That nightmare is visible on the horizon. In short order Lafayette will be one of the least profitable networks in its system, supported by a subscriber base that is a fraction of what headquarters has grown to expect.

No, Cox does not need to add to its troubles by supporting a law written by its deadliest enemy.

Cox has allied with the wrong side. Here’s what would be much smarter: Ally with the Louisiana Municipal Association and the parishes. Join them in suggesting a pre-emptive law that protects local rights and keeps AT&T/BellSouth from securing unfair competitive advantages.

The outlines of such a law aren’t hard to see and could be based on a law suggested by local governments last year. That law offered to put a 90 day “stop clock” on any negotiation with a new competitor, assuring that no one could be unreasonably delayed in entering a new market. If an agreement couldn’t be reached quickly all the competitor had to do was agree to sign on to the same contract the incumbent cable company already had. Easy, fast, efficient, and transparently fair. It was, of course, rejected out of hand by the phone company. Their interest lay in securing advantage, not a level playing field.

This year’s version could look like this, for starters:

  • It should be based on the current local franchise; preserving local control of local resources.
  • It could lay out a reasonable timeline for a full build-out to match the current cable footprint. Small communities could expect to be served by a full competitor in three years and larger cities in, say, seven. That would remove the most anti-competitive aspect of the law, and the one that puts the established incumbent at a permanent disadvantage.
  • It could include a time clock (the cities are willing to agree to 90 days) after which the default “established contract” goes into effect–that would mean no long delays of the sort the phone companies claim to be worried about.
  • The default contract could include certain standard modifications such as: a “revenue neutral” clause for the city; meaning that the extras, like PEG monies, channels, service networks and the like would only have to be provided once…not twice. This could include a clause allowing the new entrant to pay the current provider for providing their pro-rata-by-subscriber share of these services or allow them to take over a portion of the responsibility directly as they expand and acquire the capacity.
  • Also standard could be clauses that provide real, automatic, penalties for not meeting contract requirements like one mandating buildout. To make sure that both cities and competitors are motivated to insist on contract adherence the default contract could have escalator clauses built into the monies paid the city and the incumbent if they failed to meet their promise to compete fully and fairly.

It would make a lot of sense for Cox and the state cable association to get together with the municipal and parish organizations and promote a bill that protects their rights and competitive interests while giving the phone company the quick and easy route to competition that they claimed they wanted last year.

Huval on Cox & Lawsuits; Quiet and Not

Kevin Blanchard has an unusual piece in the Advocate today. Most “news,” hell almost all news, is event-driven. In order for a story to be a “story” it has to be hung on something happening; usually some dramatic change that occurred pretty suddenly.

Today’s article dealing with the players in the fiber-optic telecom utility chess game breaks that mold. It reports on something that isn’t an “event” but should be understood by the public. The article notices the different ways that the incumbents are publicly dealing with a dramatic loss at the polls and it hints at the private cross-currents of professional and personal influence among “influentials.”

I’ve long been an advocate of more “educational” news–news which places a premium on understanding rather than simply describing events. (I try to pursue some of that here.) This is a good think; the article deserves more than the quick glance most readers are likely to accord it.

Public Quiet
The headline “Cox ‘quiet’ since election” keys on remarks made at last night’s Lafayette Public Utility Authority meeting (the LPUA is the city subset of the City-Parish Council and generally meets prior to the Council). Cox has been relatively quiet. But it has joined BellSouth in attempting to take advantage of the situation at the Louisiana Public Service Commission so “quiet” doesn’t quite get it. But it is true that BellSouth has put itself in the way of most of the bad publicity that is to be had from opposing the will of the people of Lafayette.

Why? My suspicion is that Cox thinks it can compete and BellSouth is pretty sure that it cannot. Hence BellSouth is more desperate to prevent municipal competition than its erstwhile ally. Cox has made the decision to keep Lafayette when it shed most of the division that Lafayette was in. Cox, as we’ve remarked repeatedly on these pages, is well positioned to eat BellSouth’s lunch in the coming broadband battle. BellSouth may be well aware that in a full-scale battle for triple or quadruple play customers in Lafayette it will be third ran… At the moment BellSouth’s DSL product competes directly with Cox’s broadband. But it (lists) a slower connection speed and has a smaller customer base. So it competes, against all its monopoly instincts, on price; it is cheaper to buy DSL. But with two broadband alternatives both faster and with LUS committed to driving down the price 20% on its first day of business BellSouth will be both slower and will be deprived of the cheaper price that currently allows it to compete.

BellSouth needs to find a way out. Any way out. For BellSouth, if not for Cox, competition is not a viable alternative. What is true of Lafayette is true, if less urgent, throughout BellSouth’s footprint: it does not want and cannot afford a third, faster, cheaper municipal alternative that reveals it as the last place finisher rather than the cheaper alternative to cable in the expanding broadband market.

That, for my money, is at the basis of Cox’s quiet and BellSouth’s belligerence.

Private Influence
But the public arena is not the only place where cats can be skinned. And the Advocate article gives a small peek into that universe. The article notes the hiring of Karmen Blanco by Cox (a story I posted on earlier) and also highlights the role of Lafayette law firm Perret Doise in BellSouth’s litigation. Perret, it notes, managed Durel’s transition team and Karmen is Kathleen Blanco’s daughter. I have no doubt that both do and will do honorable jobs for their employers. I similarly do not doubt that their ties in the community have something to do with their hire. There are, as sociology texts and traditional wisdom teach us, intricate ties of influence that are professional, personal, and indirect. For instance Perret is also on the board of Our Lady of Fatima elementary school, Karmen’s previous employer. Beyond this story hiring the local public relations firm, Calzone and Associates, and that firm hiring the son of Senator Cravins is not likely be simple coincidence.

Public, professional ties bring private influence into the picture; to say that doesn’t happen is foolish; to say it isn’t intended by the corporations is naive.

It’s all worth watching if you care about the interests of the community as a whole.

There’s quiet and then there is quiet. The fuller story here may be that Cox is learning how to be publicly quiet and privately effective.