“BREAKING NEWS: LUS Fiber launches”

The Advertiser is up with a brief breaking news story, a pdf of the description sheet, and—most interesting—the channel lineup.

Basic Tier ($17.00)

2 Channel Guide
3 Acadiana Open Channel 1
4 Acadiana Open Channel 2
5 KATC / ABC
6 KADN / FOX
7 KPLC / NBC
8 QVC
9 EWTN
10 The Weather Channel
11 KLFY/ CBS
12 KLPB/ PBS
13 KLAF/ MYNetwork
14 CSPAN
15 KLWB/ CW
16 WAFB/ CBS
17 WBRZ/ ABC
18 Louisiana Connection Network (KLFT)
19 LPB+
20 KAJN/ FAM

Expanded Basic Tier ($39.95)

2 Channel Guide
3 Acadiana Open Channel 1
4 Acadiana Open Channel 2
5 KATC/ ABC
6 KADN/ FOX
7 KPLC/ NBC
8 QVC
9 EWTN
10 The Weather Channel
11 KLFY/ CBS
12 KLPB/ PBS
13 KLAF/ MYNetwork
14 CSPAN
15 KLWB/ CW
16 WAFB/ CBS
17 WBRZ/ ABC
18 Louisiana Connection Network (KLFT)
19 LPB+
20 KAJN/ FAM
25 Home Shopping Network
26 TNT
27 TBS
28 Noggin
29 USA
30 FX Network
31 Fox Sports Southwest
32 ESPN
33 ESPNews
34 ESPN Classic
35 ESPNU
36 ESPN2
37 Cox Sports
38 NFL Channel
39 Golf Channel
40 Disney
41 Toon Disney
42 ABC Family
43 Nickelodeon
44 TV Land
45 SciFi
46 Black Entertainment Television (BET)
47 MSNBC
48 CNBC
49 CNN
50 Headline News
51 ABC News Now
52 Fox News
53 Hallmark Channel
54 Shop NBC
55 A&E
56 The History Channel
57 Animal Planet
58 Discovery
59 TLC (The Learning Channel)
60 Travel Channel
61 Comedy Central
62 Biography Channel
63 Lifetime Movie (LMN)
64 Lifetime
65 SoapNet
66 Oxygen
67 E! Entertainment
68 Bravo
69 America Movie Classics (AMC)
70 Turner Classic Movies
71 TV 5 Monde
72 Style
73 Fine Living
74 Food Network
75 HGTV
76 Versus
77 DIY
78 Spike TV
79 G4
80 Tru-TV
81 TV One
82 MTV
83 VH1
84 Great American Country
85 Country Music Television
86 History Channel International
87 MTV2
88 Univision

Digital Basic Tier ($51.44)

1 Video On Demand
2 Channel Guide
3 Acadiana Open Channels 1
4 Acadiana Open Channels 2
5 KATC/ ABC
6 KADN/ FOX
7 KPLC/ NBC
8 QVC
9 EWTN
10 The Weather Channel
11 KLFY/ CBS
12 KLPB/ PBS
13 KLAF/ MYNetwork
14 CSPAN
15 KLWB/ CW
16 WAFB/ CBS
17 WBRZ/ ABC
18 Louisiana Connection Network (KLFT)
19 LPB+
20 KAJN/ FAM
25 Home Shopping Network
26 TNT
27 TBS
28 Noggin
29 USA
30 FX Network
31 Fox Sports Southwest
32 ESPN
33 ESPNews
34 ESPN Classic
35 ESPNU
36 ESPN2
37 Cox Sports
38 NFL Channel
39 Golf Channel
40 Disney
41 Toon Disney
42 ABC Family
43 Nickelodeon
44 TV Land
45 SciFi
46 Black Entertainment Television (BET)
47 MSNBC
48 CNBC
49 CNN
50 Headline News
51 ABC News Now
52 Fox News
53 Hallmark Channel
54 Shop NBC
55 A&E
56 The History Channel
57 Animal Planet
58 Discovery
59 TLC (The Learning Channel)
60 Travel Channel
61 Comedy Central
62 Biography Channel
63 Lifetime Movie (LMN)
64 Lifetime
65 SoapNet
66 Oxygen
67 E! Entertainment
68 Bravo
69 America Movie Classics (AMC)
70 Turner Classic Movies
71 TV 5 Monde
72 Style
73 Fine Living
74 Food Network
75 HGTV
76 Versus
77 DIY
78 Spike TV
79 G4
80 Tru-TV
81 TV One
82 MTV
83 VH1
84 Great American Country
85 Country Music Television
86 History Channel International
87 MTV2
88 Univision
201 KATC/ABC HD
202 KPLC/NBC HD
203 KLFY/CBS HD
204 KADN/FOX HD
205 LPB/PBS HD
500 DMX – Symphonic
501 DMX – Lite Classical
502 DMX – New Age
503 DMX – Tranquility
504 DMX – Smooth Jazz
505 DMX – Jazz
506 DMX – Gospel
507 DMX – Contemporary Christian
508 DMX – Modern Country
509 DMX – Traditional Country
510 DMX – Hit Country
511 DMX – Roadhouse
512 DMX – Golden Oldies
513 DMX – 70’s Hits
514 DMX – 80″s Hits
515 DMX – Flashback New Wave
516 DMX – 90’s Hits
517 DMX – Adult Contemporary
518 DMX – Soft Hits
519 DMX – Coffeehouse Rock
520 DMX – Adult Alternative
521 DMX – Hottest Hits
522 DMX – Classic Rock
523 DMX – Alternative
524 DMX – Album Rock
525 DMX – Dance
526 DMX – Subterranean
527 DMX – Urban Beat
528 DMX – Edited Rap
529 DMX – Hot Jamz
530 DMX – Urban Adult Contemporary
531 DMX – Classic R&B
532 DMX – Blues
533 DMX – Reggae
534 DMX – Childrens
535 DMX – Holidays & Happenings
536 DMX – Hurbano
537 DMX – Salsa
538 DMX – Rock en Espanol
539 DMX – Latin Contemporary

Digital Plus Tier ($63.31)

1 Video On Demand
2 Channel Guide
3 Acadiana Open Channel 1
4 Acadiana Open Channel 2
5 KATC/ ABC
6 KADN/ FOX
7 KPLC/ NBC
8 QVC
9 EWTN
10 The Weather Channel
11 KLFY/ CBS
12 KLPB/ PBS
13 KLAF/ MYNetwork
14 CSPAN
15 KLWB/ CW
16 WAFB/ CBS
17 WBRZ/ ABC
18 Louisiana Connection Network (KLFT)
19 LPB+
20 KAJN/ FAM
25 Home Shopping Network
26 TNT
27 TBS
28 Noggin
29 USA
30 FX Network
31 Fox Sports Southwest
32 ESPN
33 ESPNews
34 ESPN Classic
35 ESPNU
36 ESPN2
37 Cox Sports
38 NFL Channel
39 Golf Channel
40 Disney
41 Toon Disney
42 ABC Family
43 Nickelodeon
44 TV Land
45 SciFi
46 Black Entertainment Television (BET)
47 MSNBC
48 CNBC
49 CNN
50 Headline News
51 ABC News Now
52 Fox News
53 Hallmark Channel
54 Shop NBC
55 A&E
56 The History Channel
57 Animal Planet
58 Discovery
59 TLC (The Learning Channel)
60 Travel Channel
61 Comedy Central
62 Biography Channel
63 Lifetime Movie (LMN)
64 Lifetime
65 SoapNet
66 Oxygen
67 E! Entertainment
68 Bravo
69 America Movie Classics (AMC)
70 Turner Classic Movies
71 TV 5 Monde
72 Style
73 Fine Living
74 Food Network
75 HGTV
76 Versus
77 DIY
78 Spike TV
79 G4
80 Tru-TV
81 TV One
82 MTV
83 VH1
84 Great American Country
85 Country Music Television
86 History Channel International
87 MTV2
88 Univision
100 TBN
102 Hallmark Movie Channel
103 Independent Film Channel
104 Game Show Network (GSN)
105 Cartoon Network
106 Sprout PBS Kids
107 The N
108 Nicktoons Network
109 Boomerang
110 CNN International
111 Discovery Kids
112 LPB Create
114 Nick 2
115 Jewelry TV
116 Discovery Health
117 Family Net
118 Lifetime Real Women
119 Inspiration
120 Inspirational Life
121 Gospel Music Channel
123 Fit TV
125 Women’s Entertainment
126 Fox College Sports – Atlantic
127 Fox College Sports – Central
128 Fox College Sports – Pacific
130 Fuel
131 Speed Channel
132 The Outdoor Channel
133 Fox Soccer Channel
134 The Tennis Channel
135 TVG
136 Fox Business
137 Bloomberg
138 Fox Reality
139 National Geographic
140 The Africa Channel
141 BBC America
142 BBC World News
143 Military History Channel
144 The Science Channel
145 The Military Channel
146 Planet Green
147 Investigation Discovery
148 Crime & Investigation
149 Chiller
150 Sleuth
151 Logo
152 CSPAN-2
153 MTV Hits
154 MTV Jams
155 MTV TR3S
156 FUSE
157 MTVU
158 VH1 Classic
159 VH1 Soul
160 CMT Pure Country
161 BET on Jazz
201 KATC/ABC HD
202 KPLC/NBC HD
203 KLFY/CBS HD
204 KADN/FOX HD
205 LPB/PBS HD
206 ESPN HD
207 ESPN-2 HD
209 Showtime HD
211 The Movie Channel HD
212 STARZ! HD
213 Encore HD
214 CNN HD
215 Animal Planet HD
216 Disney HD
217 ABC Family HD
218 Planet Green HD
219 Discovery HD
220 Discovery HD Theatre
221 The Science Channel HD
222 TLC (The Learning Channel) HD
223 TNT HD
224 TBS HD
225 USA HD
226 Lifetime Movie (LMN) HD
227 SciFi HD
228 QVC HD
229 Lifetime HD
230 HGTV HD
231 Food Network HD
232 MHD
233 A&E HD
234 History Channel HD
235 Outdoor Channel HD
236 NFL Channel HD
238 BIO HD
500 DMX – Symphonic
501 DMX – Lite Classical
502 DMX – New Age
503 DMX – Tranquility
504 DMX – Smooth Jazz
505 DMX – Jazz
506 DMX – Gospel
507 DMX – Contemporary Christian
508 DMX – Modern Country
509 DMX – Traditional Country
510 DMX – Hit Country
511 DMX – Roadhouse
512 DMX – Golden Oldies
513 DMX – 70’s Hits
514 DMX – 80″s Hits
515 DMX – Flashback New Wave
516 DMX – 90’s Hits
517 DMX – Adult Contemporary
518 DMX – Soft Hits
519 DMX – Coffeehouse Rock
520 DMX – Adult Alternative
521 DMX – Hottest Hits
522 DMX – Classic Rock
523 DMX – Alternative
524 DMX – Album Rock
525 DMX – Dance
526 DMX – Subterranean
527 DMX – Urban Beat
528 DMX – Edited Rap
529 DMX – Hot Jamz
530 DMX – Urban Adult Contemporary
531 DMX – Classic R&B
532 DMX – Blues
533 DMX – Reggae
534 DMX – Childrens
535 DMX – Holidays & Happenings
536 DMX – Hurbano
537 DMX – Salsa
538 DMX – Rock en Espanol
539 DMX – Latin Contemporary

Digital Hispanic Tier ($5.00)

180 Telemundo (Mundo)
182 Mun2
183 SiTV (coming soon)
184 Discovery En Espanol
185 Discovery La Familia
186 CNNe
187 ESPN Deportes
189 The History Channel in Espanol

HBO Premium Movie Suite ($12.80)

301 HBO east
302 HBO west
303 HBO Plus east
304 HBO Plus west
305 HBO Comedy east
306 HBO Family east
307 HBO Latino
308 HBO Signature east
309 HBO Zone east

Cinemax Premium Movie Suite ($6.08)

310 Cinemax east
311 Cinemax west
312 MOREMax east
314 OuterMax east
315 Action Max east
316 Thriller Max east

Showtime Premium Movie Suite ($8.47)

317 Showtime east
318 Showtime west
319 Showtime Too east
320 Showtime Beyond east
321 Showtime Extreme east
322 Showtime Showcase east
323 Showtime Family east
324 Showtime Women east
325 Flix
326 The Movie Channel east
327 TMC Xtra east

Starz!/Encore Premium Movie Suite ($7.43)

328 Starz!
329 Starz! Cinema
330 Starz! Kids & Family
331 Starz! Comedy
332 Starz/ Edge
333 Starz! In Black
334 Encore
335 Encore Action
336 Encore Drama
337 Encore Love
338 Encore Mystery
339 Encore Westerns
340 EncoreWAM

“LUS Fiber delays start” (Updated)

LUS has missed its deadline to serve the first customers in January of this year. They point to uncompleted contracts for cable channels as the reason for the delay—contracts LUS has signed but the folks that control the channel packages have not returned. All the recent coverage has hinted at such a delay: Huval has said for at least a month or six weeks that the only thing standing in the way of a launch was those contracts.

———–
As to the story and the situation: Arrrgh. Let’s start with the headline.

“LUS Fiber delays start”? Start? Really? How ’bout “LUS Fiber delay starts”? *(See update below) See what a difference the accurate placement of a single letter can make? I’ve complained endlessly and without effect about the tendency to sensationalize in the Advertiser so I won’t belabor the point today. Just note that it’s not a new frustration. I’ll also take the opportunity to renew the plaint that the Adverstiser not ignore what has really delayed this project for years: the unremitting opposition of the incumbent providers: AT&T and Cox. As story about “delays” that carefully doesn’t mention the source of years of delay is simply suspect reporting.

Ok, glad to get that off my chest. Still, there’s a bit more complaining to do. 🙂

The story does report on a real question that does need to be covered. The only thing worse than sensationalism would be to not cover it at all: LUS has missed its self-imposed deadline to serve the first customers by January of this year. And it let that date pass without making a public announcement in advance of the event. That’s just not good public relations—or marketing. Better, much better, would be to hold a press conference lay it all out explicitly and to put it in the context of a huge project the people have been patiently waiting for — and a minor delay in comparison to the other painful delays that have occured as a consequence of outside interference. Get ahead of this sort of thing is the advice I would have given. My honest hope is that LUS intended announce this at last Tuesday’s Council meeting—but if so I think they were mistaken to have honored the council’s request to put it off. Granted the Council was right about their agenda and that did turn out to be an ungoodly long meeting. But LUS and the administration would have been smart to have asked for 5 minutes of the council’s indulgence for a quick update that covered the change in plans if they could not stomach a full press conference. I strongly suspect that we will hear about it tonight’s council meeting…I do expect that LUS will send out those promised blue announcement cards as soon as possible; possibly even this week. But the PR mistake will linger.
—————

Beyond my frustrated complaint about the way the Adverstiser and LUS have handled this affair there is likely a really interesting story to tell. Or several. Which contracts with national providers have not completed signing? (We know the ones with local stations are done—including one that ended up in an FCC complaint.) What factors are playing into the decision to not launch with an incomplete linup? What is the source of the dispute? Was there another way to handle these contracts? Any one of these would make a useful story.

The question of which providers have neglected to return signed contracts might be interesting because we know that some packages are actually owned by incumbent cable providers who might well think it useful to embarass a standard bearer for municipal broadband. For instance, Time-Warner includes among its subdiaries major cable provider Time-Warner Cable as well as a huge set of cable channel packages including HBO, Turner Broadcasting (TMC), WB, CNN, and the Cartoon network. Comcast owns Cox owns the Travel channel. It’s not a big stretch to think the cable companies might find this an easy tactic to use: Comcast, for instance, is famous for using its control of various sporting channels and contracts to its advantage in larger contract negotiations.

Why not just launch without the last few channels? You could always give a price break/rebate on the portion of the final package that customers don’t get. The factors that are in play in deciding to delay the launch, and bear the cost of bad publicity, must include the so-called “Fair Competion” Act that the incumbents initially wrote and the legislature finally passed. The purpose of the act was far from “fair competition,” instead it consists of a series of restrictions that apply only to the publicly-owned competition. (Only LUS in our state.) One of the elements in that law starts a time clock with dire consequences for LUS if it doesn’t make a paper profit by a particular date. So any slow start imposes penalties by law…LUS needs to start off fast, and could easily conclude that not having the channel lineup complete would lead people to take a “wait and see” stance—not something they can afford to encourage.

If there are contracts outstanding one has to think that there have been disputes over carriage terms. LUS has apparently not just accepted anything that they are offered and have tried to hold out for good terms. The most obvious reason to hold out might well be simple cost: there is some push and pull on cost and providers naturally want to get as much as possible for their product and could well think that LUS doesn’t have as much to bargin with as the monster companies like Cox or Comcast. But there may well be more subtle and even more disturbing possibilities. We here in Lafayette think its a great thing to get a 100 meg intranet and set-top boxes with even limited internet capacity. But content providers in this country are well known for their at-times irrational response to the rapidly growing dominance of the internet and all digital media. They’ve been noticeably antsy about IPTV (Internet Protocal TV as opposed to RF-based cable) and I’ve heard that the mention of opening the settop boxes through which “their” media flows to the evil internet for digital divide reasons causes them some irrational spasms. Trying to step in and dictate local policy as to who does and does not get internet access under the guise of protecting their interests would be all too in-character for an industry everyone has learned to disdain. (Video owners would be wise to learn from the painful experience of the music industry.—Standing in front of the engine of change and trying to slow it down only gets you run over.)

Finally, LUS initially intended to join a coop to get its programming and probably could do so in the future. But at the moment they became set on trying to write their own contracts that window was closed by an odd set of events that temporarily closed the coop to new membership. I’d heard that they’d actually managed to secure some improved deals on the contracts they were able to close early on…but that may not have proven a consistent consequence. They may eventually decide to backout and take advantage of the coop offerings in some cases—contracts that might be cheaper or have fewer use restrictions. This is a murky area, but like I said, an interesting one to follow-up on.

Laigniappe: There’s also a story on the line cuts that have followed digging up a big chunk of the city. While any breaks in service, and especially gas breaks, are disturbing they are also inevitable as the utility digs up a huge chunk of the city.

Update 12:42 am 2/4: My wife suggests another interpretation of the headline “LUS Fiber delays start” that points out that “delays start” is ambiguous it could mean that the delays are beginning (what I took umbrage at) or that the startup is delayed (a fair depiction). The first she primly informs reads delay as a noun and starts as a verb while the latter reads delays as a verb and starts as a noun. She’s the grammarian. My best guess is that the misinterpretation is mine and the headline poorly written but not mean-spirited. Mea culpa. (She now leans over and insists I say that she brought in the paper and supplied the initial interpretation. True enough…but I wrote it up without noticing anything else. Partners. 🙂 )

Network Testing & Testers

A second story fiber story on today’s front page is “LUS testing network as date of launch nears.” The focus is on the system’s beta testers—folks who are getting to test out the currently available setup and services. I’m sure that’s both fascinating and frustrating and hope that someone will tell the tale of their trials and tribulations after the system launches. LUS is getting valuable information about both the technical end of the service and about how people get tangled up in the new offerings. I’m not sure which would be more valuable.

“These citizens agreed to help us test our systems knowing we would frequently interrupt their services to add and adjust the features needed on our system before we can begin commercial operations,” Huval said…

“We’re getting positive responses, and some suggestions,” he said. “It’s also training for us so we can learn how customers will ask questions and what information they need.”

There’s also the proviso, repeated often of late, that the main holdup at this point is contracts to fill out the channel lineup. That’s been an issue for a while now. In the background is a complex set of issues about two different coops for securing channel contracts, the temporary closing of one of those coops to new members and LUS decision to forge on by cutting its own, separate deal with suppliers. In many cases, evidently, that’s lead to good deals but its a slow and painful process—and one that leads to a mesh of differing constraints on what they can and can’t do that may lead to difficulties downstream.

AT&T & Cox should reconsider state video franchising

Tis spring and the legislative season is opening in these United States. Our Louisiana silly season won’t begin ’til April but many state legislatures are already in session. An article in the Jackson, TN newspaper reminds us that phone companies are still up to their old tricks. Last year the telephone companies launched a nation-wide push in state legislatures to take control of local rights-of-way away from the cities and counties that own them and create state-level privileges for phone companies who wanted to get int the cable TV business.

Background
Most important of these privileges was state permission to avoid the build-out requirements of towns and cities-local governments that have, for pretty obvious reasons, consistently insisted that if a business wanted to use local property to make a profit off its citizens then offering service to all the citizens was a non-negotiable starting point. “All of us or none” was the stalwart principle. In various places the phone companies have conceded to every other demand from monetary rewards to PEG channels. But they are not willing to give up the competitive advantage over the cable companies of skimming off the cream of the local market. They want to take the most profitable customers and move on with no assurance that their “competition” will ever reach most of the community.

Our legislature fell for it and only the governor’s veto pen kept the state from writing into law a bill that would have solidified the digital divide between poor and rich as well as between rural and urban for at least a generation. (In fairness to individual legislators, it should be said that there was a truly inspirational confrontation on the floor of the Senate. Friends of the people went down kicking.)

On the evidence of what is going on elsewhere this season in places like Tennesse, Wisconson, and it seems likely that Louisiana will again see an attempt by AT&T to ram through a state-wide video law that favors its interests. While AT&T (then BS) found tough sledding early in last season’s attempt to pass such a law after partnering up with Cox and the cablecos they managed to pass a law fairly easily. The new, cableco-approved version would have allowed cable companies to break their contracts with local communities in order to use the same advantages offered the phone companies. The cable companies apparently thought that, on the balance, the new advantages over communities was a decent trade-off for the benefits the bill gave the phone companies in their competition with cable. (Did that dark alliance clue in the legislative majority? No.)

So I expect the AT&T-BS/Cable coalition to be back at the trough this year. With the FCC rule that gave the phone companies most of what they failed to get from the last congress now in jepordy from a resurgent Congress there is no reason to think that the incumbents won’t continue to try and get what they want from the local yokels they’ve taken before.

But whoa up a moment: is that really wise?
Things change. That article from the Tennessee paper contains a suggestive paragraph:

One advantage of the state legislation, however, is that Jackson Energy Authority [JEA] would be able to expand its cable and Internet services outside of its present designated service area, Farmer said.

JEA is Jackson’s equivalent of LUS–the fiber-laying, incumbent-slaying upstart. Incumbents take heed: Lafayette’s own muni fiber optic network is now assured. EATel, the locally owned rural phone company, is building its own fiber network on line between New Orleans and Baton Rouge and has made clear its ambitions for expansion from the beginning. St. Charles parish is contemplating building its own network and looks to Lafayette. Rumors about New Orleans Fiber In The Sewers (FITS) continues to make the incumbents slumber fitful. It’s beginning to look like a trend.

Any and all of these entities could take advantage of the same (still unfair) privileges that for which AT&T/BS has been angling.

That’s not what BellSouth intended. When that law was originally proposed NOBODY that could compete with BellSouth would have benefited. The late inclusion of the cable companies didn’t really change the competitive landscape much. They are already built out as much as they think profitable, new challenges from them were unlikely.

AT&T/BS might want to rethink its position in Louisiana. They’ll be enabling folks who might (gasp!) actually decide to compete with them–and compete at their own game with superior technologies. If the phone company succeeds legislatively what is to keep EATel from deciding to serve, with real fiber, the new mushroom ring around New Orleans–but only the wealthier new suburbs, the local cream, and doing to AT&T what it plans to do to the cable companies: cherry-pick the most profitable areas and leave the rest for the incumbent providers. What’s to keep St. Charles from doing its own network with support from Lafayette’s backend facilities–right down to using LUS’ billing and branding systems? What’s to keep LUS from aggressively moving into every non-incorporated new subdivision in the parish using its now-pervasive fiber backbone that feeds the schools? What’s to keep LUS from being invited into cities as full competitors in places that like what they see happening in Lafayette? With a state-wide franchise: Nothing, Nothing, Nothing, and Nothing.

No doubt LUS, as a municipal entity itself, will not be willing to move into a city without negotiating with the local authorities and sharing income. But that might be a big advantage in the long run. If AT&T really manages to come in, cherry pick the cream, and stiff the cities on income and services it will be a painful, ugly thing as cities take the hit in franchise income. (The cable franchise is usually 3-5% of gross revenues–a critical component of local discretionary revenues.) LUS (and similar entities its example may spawn) wouldn’t have to extract nearly the profit the incumbent desire and could afford to be generous with services and profit-sharing. That could prove very attractive to places abused by the incumbents inevitable move to squeeze the municipalities once the cities are stripped of bargaining power by state or federal takings.

Maybe AT&T will still think the advantages it gains over cable are worth the competition it courts by promoting a law that will give every small public or private entity in the state a license to compete in every corner of the state on an ad hoc basis. Maybe. But a year later it is clear that the decision is no longer a no-brainer with nothing but upside for the company. As the old saying goes: Be careful what you wish for.

Cox’s (and the other cableco’s) rationale for backing AT&T’s law this time around is even less clear than it was last year. The emerging pattern of AT&T predatory build out policies in other states (predicted here at LPF) is now obvious: they take the best and leave the rest for the cable companies who have already built their networks to serve the entire community and have to carry that extra overhead.

Cox Baton Rouge, which now includes Acadiana, is particularly vulnerable: On the south it faces EATel, a local phone company which makes no bones about it desire to bring its FTTH-based cable competition to rapidly growing–and lucrative arc of outer suburbs developing south and east of Baton Rouge. That ambition was spoken before the storms devastated New Orleans and made those areas the new home to much of the population of that metropolis. Should EATel secure that arc it’d be posed to eat into the densely populated segments of the city–but not with AT&T’s barely capable DSL-based offerings but with full throated fiber to the home. On the Western verge of that territory it is now certain that Cox’s largest profit center in Acadiana, Lafayette, will be a profit center no longer. Inevitably LUS’ expansion will come out of Cox’s established base; with few exceptions every cable customer LUS gets will mean a lost subscriber for Cox. That nightmare is visible on the horizon. In short order Lafayette will be one of the least profitable networks in its system, supported by a subscriber base that is a fraction of what headquarters has grown to expect.

No, Cox does not need to add to its troubles by supporting a law written by its deadliest enemy.

Cox has allied with the wrong side. Here’s what would be much smarter: Ally with the Louisiana Municipal Association and the parishes. Join them in suggesting a pre-emptive law that protects local rights and keeps AT&T/BellSouth from securing unfair competitive advantages.

The outlines of such a law aren’t hard to see and could be based on a law suggested by local governments last year. That law offered to put a 90 day “stop clock” on any negotiation with a new competitor, assuring that no one could be unreasonably delayed in entering a new market. If an agreement couldn’t be reached quickly all the competitor had to do was agree to sign on to the same contract the incumbent cable company already had. Easy, fast, efficient, and transparently fair. It was, of course, rejected out of hand by the phone company. Their interest lay in securing advantage, not a level playing field.

This year’s version could look like this, for starters:

  • It should be based on the current local franchise; preserving local control of local resources.
  • It could lay out a reasonable timeline for a full build-out to match the current cable footprint. Small communities could expect to be served by a full competitor in three years and larger cities in, say, seven. That would remove the most anti-competitive aspect of the law, and the one that puts the established incumbent at a permanent disadvantage.
  • It could include a time clock (the cities are willing to agree to 90 days) after which the default “established contract” goes into effect–that would mean no long delays of the sort the phone companies claim to be worried about.
  • The default contract could include certain standard modifications such as: a “revenue neutral” clause for the city; meaning that the extras, like PEG monies, channels, service networks and the like would only have to be provided once…not twice. This could include a clause allowing the new entrant to pay the current provider for providing their pro-rata-by-subscriber share of these services or allow them to take over a portion of the responsibility directly as they expand and acquire the capacity.
  • Also standard could be clauses that provide real, automatic, penalties for not meeting contract requirements like one mandating buildout. To make sure that both cities and competitors are motivated to insist on contract adherence the default contract could have escalator clauses built into the monies paid the city and the incumbent if they failed to meet their promise to compete fully and fairly.

It would make a lot of sense for Cox and the state cable association to get together with the municipal and parish organizations and promote a bill that protects their rights and competitive interests while giving the phone company the quick and easy route to competition that they claimed they wanted last year.

“Cable Confronts Bandwidth Crunch”

Light Reading reports that cable’s technical guys are beginning to get antsy about bandwidth. This is news since cable in the US has had such a clear technical advantage in the bandwidth arena over their phone fella competitors that bandwidth has been something cable guys crow over–not something they worry about.

Shaking off two years of disbelief and dismay, the cable industry has finally started dealing with the prospect of an impending bandwidth shortage.
Cable operators and equipment suppliers, alarmed by an explosion in bandwidth use by cable subscribers over the last couple of years, are now drawing up plans to boost capacity at both the headend and plant levels. Instead of debating whether the coming bandwidth crisis is genuine, they’re looking at ways to confront the crisis…

Verizon’s running fiber to the home has changed that equation that gave cable unquestioned superiority, giving one phone fella the clear advantage in potential bandwidth over all cable. And, more importantly the customer is changing. Usually all you get from industry reps and executives is the party line. What’s nice about this story is that the author talks to the tech guys at the SCTE conference. The upside is that you don’t hear the usual pablum. The downside, of course, is that just because the tech guys think there is a problem don’t mean the marketing ones do…and proverbially, its’ the marketing types that end up running the company. While the tech guys tend to worry about how to meet a demand they see growing, the marketers have to ask if there is any reason to do so.

And in markets that confront Verizon’s fiber–or homegrown alternatives like Lafayette’s Fiber for the Future or Utah’s Utopia–they do.

The issue seems to be video, video, and yet more video. HDTV takes more bandwidth than standard TV, Video on demand eats bandwidth, IPTV demands upgrades, and Downloaded Video (DV!) turns out to consume bandwidth pretty wildly. Tellingly, the tech guys don’t try and make scapegoats out of point to point technologies like the spokesfolks do. The real issue is the enormous size of video files and the bandwidth expense of providing them on a one-to-one basis instead of “broadcasting” them in streams. And the only solution is more bandwith. Even including the ultimate solution:

They’re even weighing such previously unthinkable moves as building fiber-to-the-home (FTTH) networks and adopting PON architecture, just like some of the big phone companies.

That’s news, but that’s also distant…while technicians instinctively go to the best, most permanent solution the cable guys know that they’ve got plenty of alternatives short of that. The cable plant is capable of adapting to the need in several ways but the question is, always, at what capital cost and at what cost to altering the basic business plan.

The issue of the cable’s underlying and, frankly, outdated, business plan is a real one. Cable inherits and depends on a model born in the old network period of television–a time of three networks, half hour shows, rigid schedules, and free-to-the-viewer advertising support. Cable has been instrumental in destroying the rationale for such a model — and has never ceased to benefit from presumed scarcity it assumes. They managed to get folks to accept that they’d see advertising on 200 channels of mediocre media they paid for but did not choose (a tough sell!) but it remains to be seen whether they can similarly contain the contradiction of offering a rigidly packaged product that they profit from multiple times (cable TV) beside a product that potentially cuts them out of content cash flow (the data flow of the internet).

I’ve made the claim that you ought to prefer DV (downloadable video) and this story provides a piece of evidence that the hoped for transition may be occurring—and that for cable companies the experience will be painful.

Knorr, whose cable system serves a major college town, said he’s already seeing early signs that younger consumers are opting for Internet video downloads over traditional cable video service. In Lawrence, home to the University of Kansas, 5,000 of the cable system’s 40,000 subscribers only take high-speed data service. These subscribers account for a sizable 20 percent of the system’s cable modem customers.
“Customers are using the Internet more hours per day,” he said. “There’s an absolute risk of people dropping basic video service for Internet video.”

Since selling video service is THE business that cable companies are in and its profitability accounts for cable’s comfortable position in the business world the idea that they’d have to trade that cushy, near-monopoly business for selling easily commodified bandwidth. There’s much less room for profit, and much more competitive uncertainty in that market. If you check out Knorr’s site, Sunflower Cable, you’ll find that the small cableco is “courting” this problem by offering very affordable 1o meg downloads in a student town! (At the same price point, more or less as expanded basic cable.) Locally, Cox doesn’t even offer a 10 meg alternative and the only other cablecos that do, to my knowledge, are in the northeast corridor where they compete with Verizion.

Pretty clearly, at 10 megs sophisticated users will perceive that they have a choice…and if they decide to invest in internet services instead of another 100 channels of cable the cablecos bottom line — and their business model — will suffer.

Lafayette

But all that is a general analysis; what does the video wave mean for a local place like Lafayette? Well there are parallels: LUS is our local equivalent of Verizon; it is willing to offer serious competition that will technically out-class the cable competition. It will have video bandwidth to spare as DV becomes the dominant force and the market starts to reform around assumptions that favor download and hence bandwidth. (If content providers, or LUS, choose to locate servers on-system users will be able to download at 100 megs, magnifying its advantage.)

Cox’s system can probably stay in the game–if it is willing to make local upgrades in response and run Lafayette’s system on a business model that imitates LUS’s advantages. But that would be a different model from the one that it uses everywhere else. That strategy would put them playing catch-up with a leader whose network resources are superior but with the advantages of being the video incumbent to slow down its market erosion. To draw even in capacity would require FTTH. I personally doubt Cox is willing or capable of making those local adaptations. I was surprised when they joined Baton Rouge and Lafayette regional systems, coordinating channels, pricing, and network architectures. That move makes adapting to a very different competitive environment in Lafayette unwieldy or even impossible without a re-separation. (Note: Cox Baton Rouge also faces local fiber in the guise of East Ascension parish’s EATel. But that local phone company does not yet threaten to overbuild into prime Cox territory the way that LUS does.) Cox is also heavily in debt through a combination of expensive acquisitions and an even more exhausting expense of taking itself private. It seems unlikely to have the free capital to do really expensive network upgrades at this time. Cox is lucky that its footprint most often overlaps that of AT&T/BS–a company with a similar debt burden.

AT&T nee BellSouth will be the also-ran here, struggling to offer a pale imitation of the two leaders’ vide products with a less capable network, me-too content, and not enough bandwidth to offer new, differentiating product categories. A purely local response to LUS is even less likely than with Cox and they are similarly weighed down with debt.

The video wave that the cable guys see coming boils down pretty simply to bandwidth. The full competitive situation, both nationally and locally will involve a plethora of other issues, including the power of incumbency, local trust, and the ability and willingness to integrate new wireless services. The outcome won’t be determined solely by technical prowess.

We live in interesting times.