“Lafayette and a Level Playing Field”

Chris Mitchell over at MuniNetworks.org has an excellent post up on Terry Huval’s recent testimony before Senator Landrieu’s Small Business Committee. I’ve been swearing I was going to get to an extensive post of my own on this subject for a week but Chris has done a fine job with it. Mitchell is one of Lafayette’s national partisans, a major force driving muni networks nationally, and recently attended Fiber Fete here. He knows our project and knows the national scene. Go to the post, read it, and return here for some local color…

You did go, didn’t you?

Ok, since you’ve already seen Mitchell’s take on the trials and travails of “probably the best citywide network in the US” and the national implications of the battle I’d like to focus on some points that will be especially salient to a local audience…

First, notice that the battle isn’t over. Huval reveals that Cox continues to try and undermine the local community:

“Cox representatives were recently active in attempting to undermine the future of the city’s century-old electric, water and sewer utility system. During a recent rate increase effort for these traditional utilities, Cox representatives were lobbying Lafayette council members to oppose the rate increase in order to adversely affect the utility system’s future viability. All of these examples indicate an underlying strategy to hurt the city simply because the city voters dared to choose to authorize the building of their own telecommunications system.”

During the referendum battle a new saying grew up on several local blogs including this one: “Never trust a word they say.” I hope the current crop of local politicians has learned that lesson. These guys are NOT “your friend in the digital age.”

Both written and video versions of the Huval’s testimony before the hearing “Connecting Main Street to the World: Federal Efforts to Expand Small Business Internet Access” are available. Though I appear to be assigning a lot of work today, both are essential reading/viewing for those that might want to understand Lafayette’s role in the current national debate over broadband as well as the history of the project.

The written version, the “for the record” version is, as is common, much more extensive than the three minutes that the LUS director was allowed before the panel. What is revealed there is a blow-by-blow history of the conflict with the incumbents. The dust has settled enough now that it can be read with a fresh sense of outrage—and a definite sense of pride for city’s accomplishment.

Two points found in the written testimony are worth underlining here: Twice Huval takes the opportunity to say that internet portion is the main emphasis of LUS Fiber and makes clear that Lafayette anticipates a single converged service: True Broadband which Huval defines as symmetrical service of 100 Mbps and above. That shows a clarity of understanding that few in the private sector can afford. Lafayette understands that in the end what the public wants and needs from our data utility is carriage; separate services will be allowed to die when their time passes.The second notable point takes Washington to task: “It is unfortunate that the national policies of the past have failed to even approach a world-class broadband system.” It is perfectly possible to build exemplary world-class networks in the United States. If it can be done in Lafayette it can be done anywhere in the US and the community’s accomplishment is, in this context, an indictment of the political will of the rest of the country.

The video record, as short as it is, is also entertaining. There are three parts worth reviewing for current purposes: 1) The three minute testimony, 2) Huval’s response to Landrieu’s question regarding the role of municipalities, and 3) The “free shot” closing remarks Landrieu granted Huval and the other participants.

The makeup of the panel on which the LUS director appeared was interesting in itself…two of the participants were a former Senator (who got to speak long) and a former Representative (who was cut off). They now “represent” the broadcast and wireless industries respectively. Also included were a representative of CenturyLink, the Monroe company which recently purchased Qwest and a representative of wireless broadband ISPs.

Huval is called at minute 117 of the video and opens his testimony by briefly addressing his salutation to Landrieu in French—to considerable amusement. His comments on the path he hopes the federal government will take are worth repeating:

“We believe that the simple measure of trying to get complete shackles off local governments to provide these services will have the greatest impact on getting broadband out…We have a solution to this problem.”

The senator responds by exhibiting her pride in project and making the point that Huval was testifying at her request in order to provide a place at the table for municipal services.

At minute 136 Huval is given a chance to extend his testimony to the point of allowing local governments to play a role in providing competition.

In his closing remarks near the end of the session the director explains the value of symmetrical upload speeds as a particular advantage for small businesses who can get into the game affordably if a local provider will offer these services affordably, citing Lafayette’s surprising commercial prices and terms. A company like Golfballs.com has “a huge entrepreneurial opportunity.” He closes, though, by returning to the attack on the incumbents, saying that those who would “play games with the system…that shouldn’t count anymore.”

Lagniappe:
At minute 140 or so the guy from CenturyLink talks about Qwest’s long-haul and the ability the new Centurly Link now has to support small places with middle mile backhaul, data hosting, and web-based services. The representative of the company made it clear that his corporation was willing to deal aggressively to offer local ISPs and video providers backhaul on Qwest’s national fiber backbone. To show his bona fides he revealed that the new company was planning to use CenturyLink’s policy of setting local bandwidth managers in place to try and replicate the success the company has had reselling fiber-based capacity. Because that backbone is so widespread—it goes to many places where CenturyLink does not have a competitive business—having local, aggressive managers on the ground in small localities could be a major factor in giving local communities and small ISPs access to affordable backbone. And, yes, CenturyLink now has major backhaul through Lafayette…both over the basin toward Baton Rouge and south to New Orleans along the railroad tracks. Maybe Huval caught Mr. Gerke for a chat after the session?

“Bridging a digital divide”

Richard Burgess has a piece up in today’s Advocate that offers an excellent overview of Lafayette’s digital divide efforts. I’ll review the highlights and offer some comment here but you’d be well-served to go to the source.

The story lists the most active digital divide efforts in the city, including efforts associated with the Heritage School program & KJCB, the Housing Authority of Lafayette, Vision Community Services lab, and the Lafayette Library.

Je’Nelle Chargois and the Heritage school:

A program that Chargois coordinates called the Heritage School of the Arts and Technology began providing computers and training last year to students at J.W. Faulk Elementary.

The students are selected by school staff based on need and given donated computers on condition they and their parents attend computer literacy workshops.

That program is the primary recipient of one of the two digital divide grants from recent stimulus funds applied for by LUS and LCG. If won the grant would provide 3.9 million for the expansion of the program, training, and free internet for the pupils’ households.

Walter Guillory and the Housing Authority:

Chargois is already working with the Housing Authority of Lafayette to provide computers for three planned computer labs at public housing developments.

Housing Authority Director Walter Guillory said the first lab is planned for the Simcoe Street Development in a retrofitted apartment that will be filled with 20 computers with access to LUS Fiber.

He said the lab, which is set to open as soon as it can be stocked with donated computers, will be staffed and also available to residents in the surrounding community outside of the development.

This program is actually a recreation of a lab setup first developed during the runup to the fiber referendum in 05. At that time and for a couple of years afterward it was staffed by Americorp volunteers. When that organization developed other programs and withdrew support the centers languished and were closed. Staffing and maintenance will be an ongoing issue. The provision of reliable human support is by far the biggest barrier to many programs.

Sessil Trepagnier and the Vision Community Services lab:

Trepagnier said the lab is open on weekday afternoons and offers computer access and training on how to use and build computers.

“We focus on technology, but we also teach them leadership skills,” he said.

Trepagnier’s center is a one-man labor of love. That’s both its strength and the model’s weakness. Lafayette, as blessed as it has been with people willing to sacrifice to see the right thing happen, cannot count on there being enough such people to fill the need—especially when they essentially labor alone. Folks like Sessile need a strong support system.

Sona Dombourian and the Lafayette Parish Library:

The library system has about 160 computers at its 10 locations in Lafayette Parish, and computer use has more than doubled in the past five years, with the number of computer sessions rising to 411,000 in the fiscal year that ended in October 2009, said library director Sona Dombourian.

The library system also offers wireless Internet access for patrons who bring laptops.

The library system is doubtless the largest single digital divide resource in the parish. In addition to computers and free net access it offers classes in a wide range of programs and activities, serving all age groups. I’ve set in on two discussions with library staff recently and came away impressed with both the personnel and the activities they sponsor. The library has the advantage of being a stand-alone institution with a dedicated tax stream to support activities its leadership understand are in its area of responsibility. Lafayette is lucky to have professional librarians and support staff that see the need and go the extra mile. The second stimulus grant that Lafayette has applied for will be spearheaded by the library but funds will also support centers at the Housing Authority and senior centers.

There are, of course, other good projects in town ranging from the Boys and Girls club to senior centers.

But for all of these the issue is, as I tried to say the phrases the article quotes, that more and more the barrier to full participation in the web is being reduced to the irreducible human and cultural factors.

LUS Fiber rates are low and the price of computers keeps falling, meaning that financial constraints, though they exist, will become less of an issue in years to come, said St. Julien, who also runs www.lafayetteprofiber.com, a website that tracks issues related to LUS Fiber.

“I think the initial thought was that hardware was going to be a big barrier. Now that the day is here, that is not a big issue,” he said. “We have reduced everything, except the human part, to a minimum.”

My first computer cost more than my first car. Less than a decade ago I spent money on a second telephone line here in Lafayette in order to get somewhat affordable always-on access to the internet at my North Lafayette home. I paid a small fortune to maintain a stable of professional-level software. I now do a fair amount of my net work on my carrier-subsidized “palm top” computer and get 50 megs of symmetrical bandwidth to drive my in-house wireless network of computers and devices. Many of these are products I would not have anticipated at prices I would not have believed. Excellent open source on net-based software can be had for free. Times have indeed changed. The costly computer has become a commodity, a present from a vigorous marketplace. The network connection is world class and amazingly inexpensive, a present of a vigorous community. Software can be had for free, a present of ad support and the open software movement. The barriers that once appeared to be insurmountable mountains have become, if not molehills, at least readily surmountable hills that the motivated can be helped to climb. The final barriers are people—people to support computer and center maintenance; people to man help lines and support the inexpensive or free open source software; people to educate. People to help.

That’s the real challenge before the Lafayette community: finding a way to rally people who care in support of the effort to bring the entire community into the digital era on an equal footing. I’m convinced the ingredients are there: the talent and the desire to help is clearly there. What is lacking is, generally, a mechanism that will enable folks to use their talents and realize their desires to help.

Ideas? Lafayette Commons (which provides nonprofits with support for its education edition of Google Apps) could use folks in support—and would be willing to sponsor a mechanism for the support of a broader set of open source software if the human resources could be found. A clearing house for setting up people with powerful free software? A once-a-month computer rebuilding “fest” where the techisly inclined could test and install software on recycled computers? We need the social mechanisms to make this happen.

I’d be happy to hear of any mechanisms or projects that you think would help, in the comments or offline.

Bettter Business Bureau says “No, Not Fiber” to Cox, Time Warner Cable

Better Business Bureau says that whatever it is that Cox is offering it isn’t “Fiber” according National Advertising Division (NAD) of the BBB:

In two filings this week, NAD argued that both Cox and Time Warner Cable were misleading consumers, and ‘recommended’ that both companies discontinue ads that infer they offer fiber to the home technology. NAD cites several examples, such as Cox ads that claim the company is ‘the new face of fiber,’ and Time Warner Cable ads that insist the company’s ‘advanced fiber network lets you experience the web like never before.” (dslReports)

Spotted on Evangeline Thruway

We’ve seen such nonsense here, of course, and I’ve complained, but it’s nice to know the BBB agrees.

The BBB’s press release on the matter… includes the following:

The National Advertising Division of the Council of Better Business Bureaus has recommended that Cox Communications discontinue certain advertising claims. The company has agreed to do so…

The challenged claims include the following performance claims:
• Cox Digital cable is “delivered through our advanced Fiber Optic Network.” • “Advanced Fiber Optic Network • “Advanced Fiber Network.” • Cox is “the New Face of Fiber.” [emphasis mine]…

NAD determined that at least one reasonable interpretation of Cox’s “fiber optic network” claim is that Cox offers its services over a network which solely consists of fiber optics and is the functional and/or technical equivalent of a telecommunications network where fiber does extend to the home, a claim which the evidence in the record did not support. NAD recommended that the advertiser discontinue its use of the phrase “fiber optic network” to describe its Hybrid Fiber Coax (HFC) network.

So there you have it…

Refer a Friend: LUS begins Social Marketing Push

Ok, now that’s what I’ve been wanting to see! LUS has begun a real marketing push that leverages its home town advantage.

The “Refer a Friend” program recently launched by email announcements to current subscribers and promoted on the web offers both current subscribers and their new subscriber friends 50 dollars each time a friend joins up…

It’s brilliant. Folks who’ve got the service are always the best advertising…and are already doing most of the marketing that’s getting done. (Notice the distinct lack of LUS media marketing to date? I have. Where are they getting their good numbers? From the word of mouth of friends and neighbors…) This puts a little juice into the deal and rewards those who are advocates of the local service.

If I were LUS I’d do two things: 1) blast this from billboards and 2) emphasize the local angle even more. It’s our network. Everyone who comes on is one more person who’s making our network a success…as more and more of the community comes aboard the cost per each user drops, we pay back the bond holders quicker and LUS can lower our prices yet more. It’s a good deal all around. And the 50 bucks deal is just a good example of the larger process: we all save when our friends and neighbors join up and support the community resource.

P.S.: Anyone need a friend? 😉

“FiberFete Celebrates City’s Fight To Build Its Own Information-Age Utility”

WBS dept.

Broadband Breakfast has a short story up lauding today’s launch of Fiber Fête.

Lafayette gets good press:

The city floated $110 million in municipal bonds in 2005, fought telecommunications companies that cried foul over the move, and proceeded to build the network in addition to a sophisticated 3D imaging center used by Hollywood movie companies to render their animated films into 3D images.

“We had a unique opportunity because we have our own utility company that already had a fiber optic loop that was already in the wholesale end of this business,” says Durel. “This project was about doing something great and raising the bar.”

There are interesting blips about the purpose of the event:

“What Lafayette can show to the world is how to create a network that’s just about state of the art, and that the whole community supports,” explains David Isenberg, FiberFête’s co-organizer along with journalist Geoff Daily. Isenberg is a long-time advocate of such community-driven telecommunications networks. “Lafayette’s leadership also realizes that they need help, that you can’t just hang the fiber on the poles and miracles will happen – they know there’s a lot of expertise out there, and they’re hoping to bring people with a clue into town.”

….The conference is a timely one since the Obama Administration has just released its National Broadband Plan, a national blueprint for how America can stay competitive in the global race to get connected to anyone else in the world through high-speed internet networks. Durel hopes that the city can serve as a model for other cities around the nation.

There’s a lot to learn. It’s an interesting world….

Fiber Fête Press Release

Fiber Fete issued a press release this morning and posted it to their website…exciting stuff!

I am jazzed about this event. If you go browse through the agenda you’ll see some of the of the most exciting names in their fields nationally and internationally. To name off a few: Jim Baller (US), Benoit Felten (France), Joaquin Alvarado (US), Herman Wagter (Netherlands), Minnie Ingersoll (US), Bas Boorsma (Netherlands), Lev Gonick (US), Dirk van der Woude (Netherlands), David Weinberger (US). Googling any of these names will impress you….I am extremely eager to hear, for instance, what Weinberger has to say about the effects of ubiquitously available fiber. Minnie Ingersoll is a Product Manager for the Google Gigabit Project.

How much the ash cloud hanging over Europe will effect some people’s ability to attend remains an open question, as is the possibility of bringing them in via streaming video. But in any event the quality of the national and international speaker list is truly amazing. And it is doubly exciting that they are convening in Lafayette.

The release:

FiberFête Conference Launches Tuesday
Technology and Community Leaders to Dream up Possibilities for Our Most Wired Cities

LAFAYETTE, La. (Apr. 19) – FiberFête, a conference featuring Internet innovators from around the world, will be held April 20-22 at Louisiana Immersive Technologies Enterprise (LITE) in Lafayette. FiberFête celebrates Lafayette’s deployment of a community-owned fiber network and explores the potential of fiber-powered communities.

FiberFête brings global technology entrepreneurs and activists together with local community leaders to explore how fiber networks can help other cities like Lafayette enhance economic development, community participation and quality of life.

“The people of Lafayette have led the country in equipping their community with fiber,” says FiberFête co-producer Geoff Daily. “Now they’re committed to driving the conversation around what innovative things fiber can enable them to do.”

Welcoming FiberFête guests Tuesday will be Louisiana Economic Development Secretary Stephen Moret and Lafayette City-Parish President Joey Durel. “We have a story to tell, to share with America and the world,” says Durel. “The future of fiber optic networking isn’t a dream. For us, it’s a reality, it’s here, it’s working, and it’s an example of what is not only possible, but of what will be the future in America.”

FiberFête speakers include representatives from Google, Cisco, Harvard University and Case Western Reserve University, as well as municipal officials from Seattle and San Francisco. A full agenda is available online at www.FiberFete.com.

While an invitation-only event, FiberFête is also open to the world live via the Internet. Viewers may access the webcast online at www.LiveStream.com/FiberFete. Coverage will run from 4 p.m. until 6 p.m. CST Tuesday, April 20 and from 8:30 a.m. until 6 p.m. Wednesday, April 21.

FiberFête is distinct from other international broadband conferences in that it is sponsored by the community in support of its own network infrastructure. FiberFête is funded wholly by a diverse coalition of local public and private partners.

Fiber Fête – live streaming video!

Fiber Fête is going to be streamed live. So if you can’t attend in person hie yourself to the nearest computer screen in your favorite screening venue. If you’ve got a special interest on the agenda it’d be worthwhile to pull together some of your friends with a similar fixation and view it together. Happily, you can even set up a late-night viewing. By the miracle of time-shifting Livestream allows you to catch up by visiting the site at a later date and viewing the events at your leisure.

Fiber Fête, bandwidth touted

Fiber network looks to bolster local economy” appears on the front page of this morning’s Advertiser and focuses on the value of big bandwidth and Lafayette’s upcoming fiber fête conference. Tom Cox and Golfballs.com are featured as a business which is already using LUS fiber to real advantage and that plans to use the speed even more in the future. Cox, not surprisingly, will be on Thursday morning’s panel “Driving Lafayette’s Digital Economy.”

Lafayette, Google and 1 Gig Fiber

LPF noted LUS’ application to the “Google Fiber for Communities” project several weeks ago as a bit of lagniappe to an article about the city’s tech efforts more generally. Both the Independent and the Advocate caught the story late this week, in advance of Fiber Fête. Google’s Minnie Ingersoll, a product manager for alternative access and one of the people shepherding the project will be a speaker at Fiber Fête on Tuesday of next week and that connection is noted by the Independent.

[For those of you who were on a different planet for the last two months—or just from a place which already has its fiber—and missed the fevered internet excitement, here’s the short version: Immediately prior to the unveiling of a National Broadband Plan that pushed an anemic goal of 100 megs in 10 years Google announced that it would fund a testbed project that would offer communities a gig FTTH network. Conditions to apply were minimal: not more than 500,000 people, and a demonstrated eagerness to “accept” a 1 Gig, open network. More than 600 communities officially applied and another 190,000 individuals applied on behalf of their communities.]

Both stories reported that LUS based their appeal on Lafayette’s vision, willingness to battle to build its own network, and on how cheap it would be to up grade LUS current system to the 1 gig standard. As the Independent wrote:

“We already have a system in place and that’s what we were trying to sell to them,” Huval says. He notes that LUS’ fiber network, which reaches internal speeds up to 100 megabits per second, could be upgraded to 1 Gig per second speed relatively easily. “We looked at what kind of things do we bring to the table that might be unique,” Huval adds, “and yet still substantive enough to attract Google’s attention and we felt that the fact that we already have a fiber to the home infrastructure almost completely in place that we have clear unambiguous community support because we had a vote of the people [on fiber] with strong support. We also talked about the strength of the utility system and we talked about our visions for the future, that we didn’t build this system only to have competitively priced cable TV, telephone and Internet, we were looking at building an infrastructure for the future.”

The Advocate’s coverage made it plain that LUS was intent on moving to a 1 gig to the home network even without Google’s help, even but that it would take till the next scheduled round of network upgrades to get there:

The city’s LUS Fiber system already offers top-tier Internet speeds and has the capacity to eventually offer 1 Gbps service, but Huval said Google’s project could speed the pace of development.

He said the advantage that Lafayette offers for Google is that the 1 Gbps speed would be easier to achieve here because the city has already installed fiber lines in most areas.

LUS application chose to present what some might say were Lafayette’s weaknesses in such a competition into strengths—to turn the fact that we already have fiber and some of the fastest, cheapest speeds in the nation into a testament to the community’s dedication to the vision of a faster, cheaper, community-controlled network.

But another part of the difficulty in applying for Google’s support is that the LUS network is not an open network in the sense that Google set down as a condition for gaining its support. Google’s version of network openness is that of “open access” which means that any service provider could provide services in competition with LUS. LUS almost certainly can’t afford to travel that path. It can’t afford to take the risk that the much maligned (un)Fair Competition Act would be used to force it into a premature forced sale if it ran for even a short time a loss—particularly as the law’s chief consumer effect is to put a limit on how low the local utility can drop prices in response to price competition. (The enormity of that unfairness is whole ‘nother post. Or two.) The most immediately obvious problem is that opening the network to Cox invites the cable operator execute a double edged strategy that would use Lafayette’s superior network to undercut LUS’ network offerings on, say the high end, where its own network is bandwidth-constrained, while lowering its price for its low-end offerings to levels LUS would not be able or even allowed to follow. Cox would not, of course, be under any obligation to offer its low-end network to LUS at prices that would allow it to compete fairly over the cheaper, slower network. The slightest misstep in such an open access scenario would put our community’s hard-fought and very expensive network on the block for fire-sale prices. As much as it pains me to say it, unless circumstances change it simply would be irresponsible to open Lafayette’s network.

Of course, circumstances can change. LUS could conceivably reach a tête-à-tête with Google by promising to open their network to any provider that does not own a competing network in Lafayette….there might be something to talk about. Or Google could simply agree to shoulder Lafayette’s risk. It’d still be a cheaper way to build a network as all Google would have to do is promise to get the city out of any hole the new policies put it in. I doubt that LUS suggested any such thing (but would be pleased to stand corrected). Much more likely is that they put their best foot forward where they had a good argument and intended to deal with the hard parts when, and if, Google decided on further talks.

There is, however, another way to try and dodge the bullet of Google’s desire to experiment with an open network; one that I suggested. Eventually I went ahead and made citizens application on behalf of Lafayette that tried to make lemonade not only out of the lemon of already having a network (using the same approach as LUS) but also leaned on the fact that Google went to great lengths to insist that their experiment, well, was an experiment. As far as I can tell most analysts cynically assumed that all that “science” talk was feel-good misdirection meant to underline the fact that Google wasn’t trying to establish a toehold in the business of building a national network. It’s more likely that Google is being perfectly honest. Anyone who has thought much about the roots of their search engine and then watched them build services like Google Apps has to believe that experimentation is is the company’s genes. Google looks like a company that actually took the “knowledge-based” economy seriously. The bit about being the most profitable business in the world is a by-product of successfully making that commitment; not the goal.

What Lafayette could do is offer to make Google’s experiment a LOT better. To improve their knowledge.

Science wienies will tell you that a good experiment controls independent variables…and to make even a stab at that you have to have multiple conditions. Helping Lafayette reach a gig and installing the same experimental apps and resources it does in other “Google gig communities” would give the overall experiment a lot needed validity; it would let you, for instance, decide whether open networks OR local ownership or experimental apps were more important factors in rates adoption and levels of innovative use…or at least it would allow a researcher to think about it with at least some contrasting data. (To prove that Lafayette also cares about research itself I’d point you to the fact Lafayette did its own full-throated “pretest” evaluation of internet attitudes and usage—on its own dime. The DIY attitude extends beyond simply building our own network.)

Sooo…if you want a look at the ridiculously dense, full-throated, Lafayette fan-boi version of the idea that I submitted to Google you can have a gander for yourself: Google Lafayette, La Proposal

Editorials & the Digital Divide

In this Sunday morning’s Advertiser the two “local” editorials both focus on the recently released baseline survey of internet use and attitudes. Three things struck me about the essays…two were similarities and one was a contrast.

Contrasts
The contrast lay in how much the two pieces evidenced a familiarity with, and a sympathy for, Lafayette.

This has become a familiar topic as the Advertiser’s Gannett-based owners follow a policy of rotating in new editorial staff from papers located elsewhere in their empire and, more recently, have lost staff as the national newspaper market continues to contract. Only a few of today’s staff have, for instance, any depth of understanding of the fiber fight that brought in fiber or the roll the digital divide issue played in referendum.

The headline editorial, presumed to be an expression of the new editor’s voice, was one of those pieces which gets the message right and the tone wrong. Yes the digital divide is an issue and, yes, the community needs to get behind efforts to close that gap. That is the right message. But the same essay misses the fact that even running this survey is a uniquely responsible thing for a community to do.—I know of no other community that has chosen to be so conscientious in its self-examination on this issue. It’d be nice to notice that. Other odd “unLafayette” tones include obligatory doubts as to the “propriety” (propriety?) of competing with private industry. Here in Lafayette that’s not an issue—we settled that on July 16th of 2005 when the city overwhelming endorsed fiber after a battle in which the Advertiser finally editorialized that Lafayette was right to reject that reasoning…but that was one, or is it two, editors ago. (Heck, Gannett’s national paper, USA Today, also endorsed Lafayette’s fiber!) There was also the mild snark that this astonishingly rigorous academic survey (authored by UL to national standards and run by the local Acadiana Educational Endowment) was some how “self-serving.” Finding and publicizing a digital divide when it would have been easy to “pass” on such a hot-button issue might be called many things but “self-serving” is hardly one of them. Finally, one would think that the editorial just might notice that LUS and LCG have, in part explicitly motivated by this survey, applied for broadband stimulus money to address the issue. From reading the bland editorial—which advocated nothing but the platitude that both private and public providers “redouble their efforts”—you’d never guess that the public provider is already at least attempting to address the issue.

The contrasting second editorial, “Important road isn’t available to everyone,” was signed by Bill Decker, whose views on Lafayette’s fiber (and other issues) have mellowed considerably over the years of his tenure in Lafayette. This piece starts by recounting one example of how the internet’s vast storehouse of knowledge is put at his fingertips…with BingGoogle leading him from the Book of Mark to fall of Troy. It’s sensitive in the way that it tackles the touchy topic of ignorance and education by starting with his own lack of knowledge showing how it was alleviated by easy access to the resources that are available over the internet. The internet is an amazing storehouse of information and, while the knowledge he quoted are those highfalutin ones that only fifteen years ago would have been available only in a large university’s specialized research library, he could have as easily talked about the more homey topic of finding the latest recommendations on tomato and okra plants suitable for a small south Louisiana garden. I was personally impressed that he Decker zeroed in on poverty as the immediate issue; in that I think he is right and data that revealed which census tracts had the lowest broadband usage would confirm that race is not the only issue.

Similarities
Both editorials emphasize the digital divide. And they both paint the survey as an LUS survey. I’d argue with both points. But not with writers of these editorials—both takes are understandable since the digital divide was the only topic raised and the press release came from LUS. But both conclusions are, in my estimation, committing the error of mistaking the part for the whole. While this first press release, following LUS/LCGs application for stimulus grants focused on the difficulties the study reveals the data itself is much, much richer and will serve us all well as we try to understand and shape a changing, fiber-enabled Lafayette. A much fuller discussion of the whole of the survey needs to be put on the table for the community so that it knows where it is now and so can rationally plan where it wants to go…not only in regard to the digital divide but in regard to the myriad of factors from wireless use to the effects of the French language among local Cajuns and Creoles. The digital divide is only one aspect among the many that we need to grasp in order to plan our own future. The idea that it was the community that needed to understand itself in order to make was decisions about what to do with its new asset was always the idea that motivated the survey, and it is why, from the beginning, the intent was to freely distribute both the survey data and the survey instrument. In a previous post I emphasized the deep and continuing involvement of community members in this project dating back to before the fiber referendum in ’05. Finally having the survey available is a culmination of a truly community effort. LUS did pay for the survey—and deserves all the props possible for overcoming the issue of funding when absolutely no one else would step up. LUS deserves that credit even more because the survey actually does very little that is directly useful to LUS as a simple business. It is obvious, once you look at the data and the series of questions in the instrument that it is not a “marketing” survey but a broader assessment of community attitudes about technologies rather than one that focuses on particular commercial products and how to best package them.

So, those two essays, sitting on the same page offer a lot of things to think about. If there is anything that joins all these ideas it is that it is hard to overestimate the value of knowledgeable locals committed to the community…

Well that’s probably enough for a ruminative Sunday afternoon in the spring.